If you are interested in transferring your investments from your current broker to your account at Hapi, we would love to help you! This process is done through the Automated Customer Account Transfer Service or ACATS.
Transferring via ACATS from one broker to another allows you to move entire shares in your portfolio. You won't need to sell the shares before transferring them, which means you won't incur a potential tax liability.
Is there any fee for transferring my portfolio to Hapi?
Hapi does not charge a fee for receiving your securities from another broker, but your current broker may charge an exit fee.
How long does the portfolio transfer process take?
Generally, the ACATS process takes a couple of weeks to complete.
What should I consider when transferring?
Only whole securities can be transferred, which means if you have fractional shares, it would be good to liquidate them to send the money, or if you prefer, you can make a partial transfer, that is, only the positions you wish to transfer. If you want to send cryptocurrencies, you can do so directly from the Hapi app in the "Transfer Cryptocurrencies -> Deposit" section.
To simplify the stock transfer process, our support team can fill out the ACATS document if you provide us with the information, and we will return it to you for your signature. We will need you to send the following information to [email protected]:
Full name
Account number of your current broker
Account type (individual, joint, etc.)
List of stocks and quantities you want to transfer (if it is a partial transfer)
PDF copy of your current broker statement
Do you have any other questions? You can contact our support team here. We're here to help!