Effective Date: July 2025
Applicable to: All Hapi users and account holders
1. Overview
This document outlines how Hapi Corp. and its affiliates ("Hapi", "we", "us", or "our") communicate with users and prospective customers for informational, transactional, support, and marketing purposes. By accepting this agreement and using Hapi services, you acknowledge and consent to the communications described below, in accordance with our Privacy Policy and Customer Agreement.
2. Consent to Receive Marketing Communications
By signing up for and using Hapi’s services, you expressly agree that we and our authorized service providers may contact you through the following channels:
Email
Phone calls (including automated calls and texts)
Push notifications
In-app messages
Postal mail
These communications may include:
Product and service updates
Promotions, offers, and referral programs
Newsletters and educational content
Invitations to surveys, events, or focus groups
Announcements from partners that we believe are relevant to you
We may share your contact details with selected third-party vendors who assist in delivering these communications, such as mailing services or advertising providers.
3. Your Responsibilities
By providing your contact information:
You confirm that all contact details, including your email and phone number, are valid and belong to you.
You commit to promptly updating your contact information via the Hapi platform in case of any change.
You acknowledge that failure to do so may interrupt access to your account, limit your trading ability, or result in account closure.
4. Right to Opt Out
You may opt out of receiving promotional communications at any time:
Email: By clicking the "unsubscribe" link provided in promotional messages.
Phone/SMS: By notifying Hapi in written form or in writing at [email protected].
Postal Mail: By contacting customer support to update your communication preferences.
Please note that opting out of promotional communications does not affect your ability to receive essential service-related communications (e.g., confirmations, legal disclosures, account updates).
5. Use of Tracking and Advertising Technologies
We and our partners may use cookies, beacons, and similar tracking technologies to personalize communications and advertisements you receive across platforms. These tools help ensure messages are relevant to your interests and may include cross-device or retargeting technologies.
You may adjust your cookie settings or use available opt-out tools such as:
6. Contact
If you have any questions regarding this Messaging Consent, you may contact:
Email: [email protected]
Support Portal: https://help.hapi.trade/en