Effective date: July 24, 2026
At Hapi Corp. we take privacy and security seriously. This Privacy Policy outlines how Hapi Corp. and its affiliates (collectively, the "Company," "Hapi," "we," "our," or "us") process the information we collect about you through our websites, mobile apps, and other online services (collectively, the "Services") and when you otherwise interact with us, such as through our customer service channels.
JURISDICTIONAL RESTRICTIONS
Hapi's products and services are offered only in jurisdictions where Hapi and its affiliates are properly authorized or exempt from registration. Nothing on this website constitutes an offer, solicitation, or recommendation to buy or sell any financial product or service in any jurisdiction where such activity would be unlawful or would require registration that has not been obtained. The availability of this website over the Internet does not constitute an offer of products or services in any jurisdiction, and access to the information or content on this website does not create a customer relationship or establish eligibility for Hapi's products or services.
1) TYPE OF INFORMATION COLLECTED AND HOW WE COLLECT IT
Personal Information You Provide:
We collect the following personal information you provide when you use our Services, like when you sign up for an account, request a transaction, enroll in a promotion or program, or otherwise engage or communicate with us:
Identity Data includes your full name, date of birth, gender, social security numbers, and other data on government-issued identification documents.
Contact Data includes your email address, mailing address, and telephone numbers.
Financial Data includes your bank account and payment card details, suitability information, and information about your income, account balances, financial transaction history, credit history, tax information, and credit scores.
Profile Data includes your username and password, purchases or orders made by you, your knowledge assessment results, and your interests, preferences, feedback, and survey responses.
Usage Information includes information about how you access and use our Services, such as your actions on the Services, including your interactions with others on the Services, photos or media you upload to the Services, your username, and other content you provide ("Usage Information"). We only access your device camera roll and camera with your permission. If you need to update your permissions, you can do so in your device's settings. Please remember that Hapi may, but has no obligation to, monitor, record, and store Usage Information in order to protect your safety or the safety of other users, to assist with regulatory or law enforcement efforts, to protect and defend our rights and property, or for other reasons relating to our provision of the Services. By using the Services, you consent to the recording, storage, and disclosure of such information you send or receive for these purposes.
Contact List Information. With your permission, we may access your contact list on your mobile device or in your email accounts so that you can identify your contacts on the Services and direct the invitation of your contacts. We store and use this information to suggest referrals or connections and for other reasons related to our provision of the Services. We make these recommendations based on your contact list information as well as, with their consent, your contacts' information if they are also a Hapi customer. We only access your contact list information with your explicit permission. If you provide us with personal data from your third-party contacts, it is your responsibility to ensure that the communication of such data to, and further processing by, Hapi is lawful. For example, when you provide us with information about your contacts, we may use it to let you know which of your contacts have also signed up for our Services or, at your exclusive direction, send messages to your contacts regarding our Services. We will not send messages to your contacts that are not explicitly directed by you.
Additional Information includes information that you submit via focus groups, contests/sweepstakes, job applications, customer support, or other similar means. We may also collect any communications between Hapi and you (including recording calls made to or by Hapi) and any other information you provide to Hapi.
Personal Information Collected Automatically:
As is true of many digital platforms, we collect certain personal information automatically when you visit our online services, including:
Location Data. To help us protect against fraud, provide our services to you, and improve our services, we collect location data, including current and historical information concerning a user's geographic location, GPS location, transaction location, and IP addresses that they use in conjunction with our Services. We collect your precise location data with your permission, and use that information, for example, to help protect against fraud by detecting and declining transactions that may occur far away from your device's location. We collect information about your location through GPS, Wi-Fi, wireless network triangulation, or other methods in order to obtain your location. We may also approximate your location by your IP Address. We also might use the Google Maps API to gather information about your location. Google uses various technologies to determine your location, including IP address, GPS, and other sensors (see Google's Privacy Policy to learn more).
Device Data. To operate and secure the Services, we collect certain information about the device you use to access them, such as your IP address, browser type, Internet service provider, platform type, device type, operating system, and date and time stamp. This information is used to deliver, maintain, and secure the Services. From your device manufacturer, we also may collect the names of other third-party applications that you have downloaded on your device.
Usage Data Collected Through Tracking Technologies. We and our service providers use cookies, web beacons, embedded scripts, and similar technologies ("Tracking Technologies") on our Services. How these technologies operate, and the choices available to you, are described in Section 4 (Tracking Technologies and Online Advertising) below. Optional technologies — functional, analytics, and advertising — do not load, and no data is transmitted to the associated third parties, unless and until you affirmatively accept them through our consent banner.
Personal Information from Other Sources and Third Parties:
We also obtain personal information from other sources, which we often combine with personal information we collect either automatically or directly from you.
Third-party Data includes data that we collect from business partners, marketing, and vendor partners.
Account Linking. Hapi offers account linking and aggregation services ("Linking Services") through third parties. By utilizing these Linking Services, you acknowledge and agree to their terms. Further, you expressly grant Hapi the right, power, and authority to access and transmit your information as reasonably necessary for Hapi and its third party provider to provide the Linking Services to you.
Third Party Services. If you link, connect, or log in to your Hapi Account with a service (e.g. Google, Apple), the third-party service may send us information such as your profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.
Publicly Available Data includes contact information, employment-related information, and other information from publicly available sources. We may combine this information with the information we collect from you directly. We use this information to contact you, to personalize our Services, and to better understand the demographics of our users.
2) HOW WE USE YOUR INFORMATION
We use and process the information we collect for purposes described in this Privacy Policy or as otherwise described to you on our Services or in connection with our Services. For example, we use your information to:
Create and process your account and deliver the Services to you, including to allow you to register for the Services and participate in interactive features and for Hapi to authenticate your identity, handle billing and account management, fulfill our legal and regulatory obligations such as obligations that apply to being a regulated broker-dealer, and complete other administrative matters;
Send you transactional information, including confirmations, invoices, technical notices, product and services information and announcements, software updates, security alerts, support and administrative messages, and information about your transactions with us;
Communicate with you such as to respond to your comments and questions, deliver newsletters or other content we believe you will be interested in, provide customer service or feedback, contact you about amounts owed, conduct surveys, respond to employment opportunities for which you've applied, notify you about upcoming events, or for any other purposes in connection with the Services;
Conduct research and analytics to understand our visitors and customers and tailor our product offerings;
Provide you with updates about products and services offered by us and selected partners, as well as facilitate new contests, sweepstakes, promotions, and rewards;
Make suggestions and recommendations to you about things that are similar to those about which you have inquired or that may otherwise be of interest to you.
3) DISCLOSURES OF PERSONAL INFORMATION
We are committed to maintaining your trust, and we want you to understand when and with whom we may share the personal information we collect. We may share your personal information in the instances described below. For further information on your choices regarding your personal information, see the "Control Over Your Information" section below. We do not sell or rent your personal information to third parties, aside from substantial corporate transactions (described below).
Authorized third-party vendors and service providers. We share personal data with certain authorized and vetted contractors, subcontractors, third-party vendors, and service providers who help us run and protect our business. This includes sending emails, conducting business analytics, marketing, and data processing, and, with your consent, analytics and advertising partners as described in Section 4 below.
Companies in which you hold securities. Hapi may provide your name, address, and securities positions to requesting companies in which you hold securities.
Hapi affiliates. We share personal data with other companies related to Hapi. These companies will use your personal information in the same way that we do under this Privacy Policy.
Substantial corporate transactions. We may share personal data in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party, asset sale, initial public offering, or in the unlikely event of bankruptcy or similar proceeding.
Legal purposes. We disclose personal data to respond to subpoenas, court orders, legal process, law-enforcement requests, legal claims, or government inquiries and to protect and defend the rights, interests, safety, and security of Hapi, our affiliates, users, or the public.
With your consent. We share personal data for any other purposes disclosed to you with your consent. We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual.
4) TRACKING TECHNOLOGIES AND ONLINE ADVERTISING
We and our service providers use cookies, web beacons, embedded scripts, and similar technologies ("Tracking Technologies") on our Services. These fall into the following categories:
Strictly necessary technologies. These are required to operate the Services — for example, to maintain your session, remember your preferences (including your cookie choices), and keep the Services secure. They are always active.
Functional technologies. With your consent, these enable enhanced features and personalization, such as our in-app support chat. Disabling them may limit certain features.
Analytics technologies. With your consent, we and third-party providers use Tracking Technologies to understand how visitors use our Services (for example, pages visited, referral source, browser and device characteristics, approximate location, and session identifiers) so we can measure performance and improve the experience. Where you have consented to analytics, certain providers may also record how you interact with our pages (such as clicks and scrolling) to help us identify usability problems; these tools are configured to mask sensitive input fields.
Advertising technologies. With your consent, we and third-party partners use Tracking Technologies to measure and personalize marketing of our Services and to attribute visits and app installs to the marketing campaigns that referred them. As a self-directed broker-dealer, we do not advertise on behalf of specific securities or investment options.
Optional technologies in the functional, analytics, and advertising categories do not load, and no data is transmitted to the associated third parties, unless and until you affirmatively accept them through our consent banner.
Your choices. When you first visit our Services, a consent banner allows you to accept, reject, or customize optional Tracking Technologies. You may change or withdraw your consent at any time through the "Cookie Preferences" link in the footer of our website. Rejecting optional technologies does not affect your ability to use the Services. For a complete list of the Tracking Technologies we use, the data they collect, the third parties that receive such data, and applicable retention periods, please see our Cookie & Tracking Technologies Policy: https://help.hapi.trade/en/articles/16046853-cookie-tracking-technologies-policy
Analytics providers. Where you have consented, we use analytics providers such as Google Analytics to understand how users interact with our Services and to improve them. For information on how Google Analytics collects and processes data, and how you can control information sent to Google, see "How Google uses data when you use our partners' sites or apps" at http://www.google.com/policies/privacy/partners/. You can learn about Google Analytics' available opt-outs, including the Google Analytics Browser Add-On, at https://tools.google.com/dlpage/gaoptout/.
Interest-based advertising opt-outs. In addition to withdrawing consent through our banner, you may limit interest-based advertising through the opt-out tools offered by the Network Advertising Initiative (http://www.networkadvertising.org/choices) and the Digital Advertising Alliance (http://www.aboutads.info/choices), and by adjusting your browser or device settings, including "Limit Ad Tracking" (iOS) or "opt out of interest-based ads" (Android). We are not responsible for the privacy practices of these third parties, and their information practices are not covered by this Policy.
5) BROKERAGE CUSTOMER INFORMATION
Brokerage products and services are offered by Hapi Securities LLC, a registered broker-dealer and member of FINRA and SIPC. Nonpublic personal information collected in connection with brokerage accounts is safeguarded in accordance with the Gramm-Leach-Bliley Act and SEC Regulation S-P.
6) CONTROL OVER YOUR INFORMATION
Account profile. You may update certain of your account profile information by logging into your account or reaching our customer support service.
Access to your device data. You may control the mobile app's access to your device information in your device's settings. For instance, you can withdraw permission for the app to access your contact list or photo gallery.
Cookies and tracking. You may accept, reject, or customize optional Tracking Technologies at any time through our consent banner or the "Cookie Preferences" link in the footer of our website. See Section 4 above.
How to control your communications preferences. You can stop receiving promotional emails from us by clicking on the provided "unsubscribe" link. You may not opt out of service-related or other non-promotional communications (e.g., account verification, transactional communications, changes/updates to features of the Services, and technical and security notices).
7) TRANSFER OF PERSONAL INFORMATION
Our Services are currently designed for use only in certain select markets. If you are using our Services from another jurisdiction, your information collected through our Services may be stored and processed in the United States or any other country in which Hapi or its parent, subsidiaries, affiliates, or service providers maintain facilities or conduct business activities. If you are located in other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data-protection laws as your jurisdiction.
8) CHILDREN'S PRIVACY
We do not knowingly collect or solicit any information from anyone under the age of 18 on these Services. In the event that we learn that we have inadvertently collected personal information from a child under age 18, we will take reasonable steps to delete that information. If you believe that we might have any information from a child under 18, please contact us.
9) CHANGES TO THIS POLICY
This Privacy Policy will evolve with time, and when we update it, we will revise the "Effective Date" above and post the new Policy. To stay informed of our privacy practices, we recommend you review the Policy on a regular basis as you continue to use our Services.
10) HOW TO CONTACT US
If you have any questions about this Privacy Policy or the Services, please contact us at [email protected]