Last updated: June 2026
Description of Service
Hapi Prime is a paid membership that offers additional benefits within the Hapi app, including:
Real-time stock prices
Unlimited price alerts
Reduced settlement fees per trade on stocks and cryptocurrencies (additional regulatory fees may apply; see Fee Schedule)
Same-day use of sale proceeds to reinvest (cash accounts) (securities purchased with unsettled funds will be restricted until T+1 settlement is complete)
Exemption from the inactivity fee
Hapi Prime does not constitute a financial, investment, tax, or legal advisory service.
1. Information We Collect
To manage your Hapi Prime subscription, we may collect and process:
Account data: name, email address, country of residence, and identity verification information (KYC)
Payment data: information necessary to process subscription charges (managed by Apple or directly by Hapi depending on the purchase method)
Usage data: transaction history, in-app activity, configured alerts, and preferences
Technical data: device type, operating system version, session identifiers, and error logs
2. How We Use Your Information
We use your information to:
Activate, manage, and renew your Hapi Prime subscription
Process charges and issue payment receipts
Personalize your in-app experience
Send you notifications related to your account and subscription
Comply with regulatory obligations, including AML and KYC
Detect and prevent fraud or unauthorized activity
3. Sharing of Information
We do not sell your personal information. We may share it with:
Service providers: third parties that help us operate the platform (payment processors, custodians, market data providers)
Regulatory authorities: when required by law or by competent authorities
Apex Clearing Corporation: custodian of securities accounts
Bakkt Crypto Solutions, LLC: for cryptocurrency operations
Apple Inc.: in the context of subscriptions managed through the App Store
All providers are subject to contractual obligations of confidentiality and security.
4. Data Retention
We retain your information for as long as your account is active and for the additional period required by applicable legal and regulatory obligations.
5. Security
We apply technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and security monitoring.
No security system can guarantee complete protection against all incidents. We recommend keeping your password secure and notifying us immediately of any unauthorized access.
6. Your Rights
Depending on applicable law, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Withdraw your consent for certain uses of your data
To exercise these rights, contact our support team from the app.
7. Minors
Hapi Prime is not available to persons under 18 years of age. We do not knowingly collect information from minors.
8. Apple-Managed Subscriptions
If you purchased Hapi Prime through the Apple App Store, the processing of your payment is additionally subject to Apple's Privacy Policy. Hapi does not have access to payment data processed directly by Apple.
9. Changes to This Policy
We may update this policy. We will notify you of relevant changes through the app or by email. Continued use of Hapi Prime after notification implies acceptance of the updated policy.
Contact
For questions about privacy or the handling of your data, contact us directly from the app or write to us at [email protected]
👉 The support team does not provide investment, tax, or legal advice.