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Terms and Conditions – Hapi Prime

Last updated: June 2026

Description of Service

Hapi Prime is a paid membership that offers additional benefits within the Hapi app, including:

  • Real-time stock prices

  • Unlimited price alerts

  • Reduced settlement fees per trade on stocks and cryptocurrencies (additional regulatory fees may apply; see the Fee Schedule at [link])

  • Use of sale proceeds the same day to reinvest (cash accounts) (securities purchased with unsettled funds will be restricted until T+1 settlement completes)

  • Inactivity-fee waiver

Hapi Prime does not constitute financial, investment, tax, or legal advisory services.


Terms and Conditions

1. Subscription and Billing

  • Price: USD 9.99 per month

  • Billing cycle: The subscription renews automatically every 30 calendar days from the activation date.

  • Charge: The charge is made directly from the funds available in your Hapi account. If there are insufficient funds at renewal, the subscription will be canceled automatically and you'll receive a notification. If the subscription is managed through the Apple App Store, the charge is made through your Apple ID account.

  • Confirmation: You'll receive a payment receipt by email each billing cycle.

2. Automatic Renewal

The subscription renews automatically at the end of each period unless you cancel at least 24 hours before the renewal date.

If you manage your subscription through Apple, you can manage it from:

Settings > [your name] > Subscriptions

3. Cancellation

You can cancel your subscription at any time from:

  • The Settings section within the Hapi app or web.

  • Settings > Subscriptions on your iOS device (if purchased through Apple).

Cancellation takes effect at the end of the current billing period. No partial refunds are issued for the remaining time in the period.

4. Refund Policy

Subscriptions managed through Apple are subject to Apple's Refund Policy. To request a refund for purchases made in the App Store, visit reportaproblem.apple.com.

For subscriptions managed directly by Hapi, contact our support team from the app.

5. Changes to Price or Benefits

Hapi reserves the right to modify the price or benefits of Hapi Prime. In case of changes, reasonable advance notice will be given. Continued use of the membership after notice implies acceptance of the new terms.

6. Eligibility Requirements

To access Hapi Prime you must:

  • Be over 18 years old

  • Have an active, eligible Hapi account

  • Meet identity verification (KYC) requirements

  • Be in a jurisdiction where Hapi operates legally

7. Service Limitations

  • Los beneficios de Hapi Prime aplican exclusivamente dentro del ecosistema Hapi.

  • El uso de fondos de ventas el mismo día aplica solo a cuentas de efectivo; los valores comprados con dichos fondos quedarán restringidos hasta completarse la liquidación T+1.

  • Los precios en tiempo real provienen de proveedores externos; Hapi no garantiza su exactitud, continuidad ni puntualidad. La lista de proveedores está disponible en el fee schedule oficial de Hapi Securities.

  • Las tarifas de liquidación reducidas aplican según el tipo de operación; pueden aplicar cargos regulatorios adicionales (incluyendo cargos SEC y TAF). Ver Tabla de Tarifas.

8. Third-Party Services

Brokerage services for stocks and ETFs are offered by Hapi Securities LLC, a broker-dealer registered with the SEC and member of FINRA and SIPC. SIPC protects customers up to $500,000 (including $250,000 for cash claims). SIPC protection does not cover market losses. More information at www.sipc.org.

Cryptocurrency services are offered by Hapi Crypto, LLC and Bakkt Crypto Solutions, LLC. Cryptocurrencies are not covered by SIPC or FDIC. Crypto investments are highly volatile and carry the risk of total loss of capital.

9. Investment Risks

Investing involves risks, including the possible loss of invested capital. Past performance does not guarantee future results. Hapi Prime does not guarantee returns or investment results.

10. Modification and Suspension

Hapi may modify, suspend, or discontinue Hapi Prime for operational, regulatory, or security reasons, with prior notice when possible.

11. Applicable Law

These Terms are governed by applicable U.S. federal and state law. Brokerage services are subject to the rules of FINRA, the SEC, and other applicable regulatory bodies.


Contact

For questions about your subscription, privacy, or the handling of your data, contact us directly from the app or write to us at [email protected]

👉 The support team does not provide investment, tax, or legal advice.

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