At Hapi you don't pay a broker commission to buy or sell stocks and ETFs. There are other costs, though: the clearing house fee charged by our clearing firm, regulatory fees on sales, the crypto commission, deposit and withdrawal fees, and a few one-off charges. Here they all are, with examples.

Before you confirm an order, a deposit, or a withdrawal, the app shows you the exact amount you'll pay. That figure is always the one that counts.

Hapi doesn't charge a commission on your orders. We work with Apex Clearing Corporation, the firm that custodies your assets, clears and settles every order. For that service, Apex charges a fixed amount per order: the clearing house fee.

It's fixed: it doesn't change with the number of shares or the order amount,

Example (illustrative only): if you buy 10 whole shares of a company, you pay USD 0.10 in total, not USD 0.10 per share. If you buy USD 20 of a fractional share, you pay USD 0.15.

Regular market hours are 9:30 a.m. to 4:00 p.m. New York time. What counts is when your order executes, not when you place it.

When you sell, two fees set by U.S. regulators are added. Hapi doesn't set them: Apex collects them and passes them on to the SEC and FINRA. In your history they appear together as Tran Fee.

Example (illustrative only): you sell 100 whole shares at USD 50 each (USD 5,000 total).

The SEC and FINRA change these fees by law or regulation, sometimes more than once a year, without prior notice from Hapi.

An ADR is a certificate representing shares of a company outside the U.S. Some ADRs carry a custody fee charged by that ADR's depositary bank, not by Hapi.

Example

Vale S.A. is a Brazilian company that trades on the NYSE as an ADR (VALE); each ADR represents one common share of Vale held by its depositary bank.

Suppose you hold 100 VALE ADRs in your portfolio on the record date, and the depositary bank sets a custody fee of USD 0.03 per ADR (the actual amount varies by issuer).

Custody fee (JRL): 100 × USD 0.03 = USD 3.00, deducted from your account on the process date.

If you also bought or sold those 100 ADRs during regular hours, the normal clearing house fee is added (USD 0.10 per order, USD 0.05 with Prime), and on a sale, the SEC/FINRA fees, just like with any other stock.

The custody fee is set by each ADR's depositary bank, not by Hapi, and it can change between issuers. You can see the exact amount on your order's confirmation screen or in the official fee schedule.

Your crypto orders are executed and custodied by Bakkt Crypto, which charges a commission on the amount of each purchase or sale. That commission covers the transaction and the custody. Hapi doesn't charge an additional broker commission on crypto.

The commission starts at 1% and decreases based on how much you've traded in crypto (buys plus sells) over the last 30 days. The scale applies to all accounts; with Prime, the tiers drop faster.

Example (illustrative only): if you buy USD 100 of a crypto at the base 1% commission, you pay USD 1 in commission: USD 101 in total.

About cryptocurrencies: crypto services are offered through Hapi Crypto, LLC and Bakkt Crypto Solutions, LLC, not Hapi Securities LLC. Cryptocurrencies are not securities, are not registered with the SEC or FINRA, and are not covered by SIPC or FDIC protection.

Prime is a USD 9.99-a-month membership. On costs, it gives you:

Its other benefits, like real-time prices and unlimited alerts, are covered in the article What is Hapi Prime?

How it's charged:

The fee depends on the method and the country. You'll always see it in the app before confirming the deposit.

About the wire: neither Hapi nor our bank or custodian charges to receive it, but your bank or an intermediary bank may charge you. Check with your bank before sending it.

Card example (illustrative only): if you deposit USD 100, you pay USD 3.85. If you deposit USD 50, 3.85% would be USD 1.93, so you pay the USD 2.99 minimum instead.

You can only withdraw to accounts in your own name. You'll see each method's fee in the app before confirming.

A chargeback happens when you or your bank dispute a card deposit you made to Hapi and ask for it to be reversed.

How to avoid it: if we let you know a chargeback was opened and you did make the deposit, contact your bank and ask them to withdraw it. Banks sometimes open a dispute without the cardholder knowing. And if you don't recognize a Hapi charge on your card, write to us before opening a dispute: we'll look into it with you.

We used to call it an inactivity fee. It's USD 4.99 a month, and it's only charged if all three conditions are met at once:

To avoid it, any one of these is enough:

Only applies if you have an active margin account.

Margin is a loan: you pay interest on the margin amount you use. It's calculated daily and charged monthly.

Daily interest = amount used × annual rate ÷ 360. Deposits, sales, and dividends are applied first to reduce your margin balance. Rates can change when the Federal Reserve's benchmark rate changes.

Example (illustrative only): if you use USD 2,000 of margin for 30 days, you pay 2,000 × 8% ÷ 360 × 30 = USD 13.33.

Using margin carries significant risk: your losses can exceed your initial investment, and your securities can be liquidated without prior notice if you don't maintain the required margin. Margin is not suitable for all investors. Review the margin risk disclosure before using it.

These aren't Hapi fees, but they affect what you receive:

Hapi doesn't provide tax or legal advice. For your tax filing, consult an accountant or tax advisor in your country.

The full detail is in the official Hapi Securities fee schedule.

Have questions? Write to us from the app or at [email protected]. We're here to help.

Our support team doesn't provide investment, tax, or legal advice.

Stocks and ETFs are offered by Hapi Securities LLC, member FINRA and SIPC (CRD #311868); custody and clearing through Apex Clearing Corporation. Cryptocurrency services are offered through Hapi Crypto, LLC and Bakkt Crypto Solutions, LLC, not Hapi Securities LLC; cryptocurrencies are not securities, are not registered with the SEC or FINRA, and are not covered by SIPC or FDIC protection. Hapi is self-directed and doesn't provide investment recommendations. Investing involves risk, including possible loss of principal. SIPC protects client securities and cash up to USD 500,000 (up to USD 250,000 for cash) in the event of broker-dealer insolvency; it doesn't protect against loss of market value of investments and doesn't cover cryptocurrencies. More information at www.sipc.org. Other charges and regulatory fees not listed here may apply; consult the current official fee schedule.