I you have not received your award in crypto, Make sure the friend you invited completed all of these steps:
He registered with your referral link
He/she deposited funds/money into their account with a minimum of USD 10
You can confirm if your friend made use of your referral link in the referrals section, by looking at your past invitations. If your friend has not used the referral link to register, we won't be able to assign the reward
If you signed up using a friend's link, you can redeem your prize after you make a first deposit to your account.
The Hapi referral program is not available for Bolivia, Panama, Paraguay, and Venezuela due to regulatory reasons.
In the event of legal changes related to cryptocurrencies in any country where the program is currently available, it will be suspended without prior notice.
You can contact our support team here. We're here to help!