In summary, we are required by US federal law to collect this information. Hapi needs to verify your identity for several reasons.
Compliance:
The platform must collect personal information for the registration of an account, such as your name, address, and identification document, to comply with anti-money laundering (AML) and know your customer (KYC) regulations.
Also, this information allows us to customize your experience and provide relevant alerts based on your investment goals.
We also use your personal information to protect your account. For example, we can use your email address to send you password reset instructions or to notify you in case of suspicious activity in your account.
You can contact our support team here. We're here to help!