Hapi operates and is regulated under U.S. law.
Because we operate under U.S. regulation, we must comply with the policies and restrictions issued by OFAC and the FATF, which identify jurisdictions that are restricted from doing business with U.S. companies, or that have deficiencies in their Anti-Money Laundering (AML) and/or Countering the Financing of Terrorism (CFT) policies.
These policies are mandatory for companies that operate and are regulated under U.S. government law.
What is the OFAC sanctions list?
OFAC (Office of Foreign Assets Control) is an agency of the U.S. Department of the Treasury that administers economic and financial sanctions. These sanctions apply to countries, individuals and entities involved in activities such as terrorism, drug trafficking, human rights violations, and others.
The OFAC sanctions list identifies the countries, individuals and entities restricted from carrying out financial transactions with U.S. institutions or their partners. To learn more about OFAC, sanctions lists and its policies, you can visit its website: ofac.treasury.gov
What is the FATF list of jurisdictions with AML/CFT deficiencies?
The FATF (Financial Action Task Force) is an international organization that fights money laundering (AML) and terrorist financing (CFT).
The FATF publishes lists of countries with deficiencies in their financial control systems. One of them, known as the "grey list", includes jurisdictions under increased monitoring: countries that have committed to addressing their deficiencies and whose progress the FATF reviews periodically. This leads financial institutions to take additional precautions or stop doing business with these jurisdictions.
To learn more about the FATF, its policies and its comments on each jurisdiction, you can visit its website: fatf-gafi.org
List of jurisdictions blocked by OFAC and the FATF
Cuba
Guyana
Haiti
Nicaragua
Trinidad and Tobago
Venezuela
What about Bolivia?
Bolivia is a particular case. Since June 2025 we cannot accept new sign-ups from Bolivia, because the country was added by the FATF to its list of jurisdictions under increased monitoring (the "grey list"). This means the FATF identified deficiencies in the country’s AML/CFT policies, and that Bolivia committed to correcting them.
Because Hapi operates under U.S. regulation, and its custody partner must also comply with these rules, it is not possible to open new accounts for residents of Bolivia while the country remains on this list.
What happens if I already have a Hapi account registered in Bolivia?
Your account remains active.
We may ask you for additional information or documentation as part of enhanced verification processes.
If Bolivia is removed from the list, we will evaluate accepting sign-ups again. We will let you know through our official channels.
If you have questions about what you can do with your account, contact us through our support team.
When might we accept users from Bolivia again?
It depends on Bolivia fulfilling its action plan with the FATF and being removed from the list. This is a process that depends on the Bolivian authorities and that the FATF reviews periodically. We cannot give an estimated date.
Last review of Bolivia’s status on the FATF list: June 2026 (plenary of June 19).
What will happen to your Hapi account if you registered in Venezuela?
Until January 12, 2025 you could operate normally: buy, sell, deposit and withdraw.
Since January 13, 2025:
You cannot place new buy orders.
You can sell your assets through the Hapi support team (complete this form).
You can withdraw your funds by international wire transfer.
You can transfer your assets to other brokers (outgoing ACATs).
If you had not yet made a deposit into your Hapi account, you can close it by requesting it here, or we will close it automatically.
We know this situation can be difficult, but we are required to comply with these international regulations.
We want this transition to be as clear and simple as possible. If you have questions or need help with your account, our support team is available to guide you through every step.
👉 The support team does not provide investment, tax, or legal advice.
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Stocks and ETFs are offered by Hapi Securities LLC, member of FINRA and SIPC (CRD #311868); custody and clearing through Apex Clearing Corporation. Hapi Securities LLC is part of Hapi Corp. and its affiliates. Hapi is self-directed and does not provide investment recommendations. Investing involves risk, including the possible loss of capital.