Yes. Transferring crypto into and out of your Hapi account is fast and easy. When it comes to crypto, it’s important that only you can transfer coins into or out of your Hapi account, to and from an account under the same beneficiary.
☝️ Crypto deposits and withdrawals might not be available to all users; it will depend on your country of residence.
How to Withdraw Cryptos from Hapi?
Request a withdrawal:
Before your withdrawal, we perform a security screening of your account. The approval can take between 3 and 6 hours to process and is valid for 24 hours, allowing for one withdrawal of up to USD 3,000 worth of coins.
Go to Banking 🏦 and select Transfer Crypto.
Choose Withdrawals and select the coin you want to withdraw.
Click on Request approval for withdrawals.
👀 IpYou must have the cryptos in your portfolio that you want to withdraw before making your request. If you don’t have the crypto yet, search for the desired crypto and buy the amount of coins you want to withdraw, then return to these steps.
Make a withdrawal:
Once your withdrawal request has been approved, you have 24 hours to complete your withdrawal:
Go to Banking and select Transfer Crypto.
Choose Withdrawals and select the coin you want to withdraw.
Tap "Start Withdrawal."
Paste the crypto address of the receiving wallet and enter the withdrawal amount.
Confirm your withdrawal.
Transfer Fees:
Every on-chain crypto transaction has a network fee, also known as a gas fee. Hapi has no control over this fee; it depends on network conditions, usually relative to the amount of coins in the transfer and the number of transactions being processed in that particular network at any given time. You’ll be able to review the estimated network fee before processing your withdrawal.
Crypto Rewards
Crypto rewards won at Hapi, as part of the referral program, will only be available for withdrawal after 120 days from the day they are awarded.
All Crypto Transfers are Final
Crypto transfers are final; once a transaction is requested, there is no turning back, and they cannot be reversed. Make sure you copy and paste the address where you are sending your coins without any mistakes. Any difference in the address might result in the permanent loss of those coins.
Network: Make sure you use an address from the same network Hapi works with. Coins sent to an address of a different network might result in the permanent loss of those coins.
You can contact our support team here. We're here to help!