Skip to main content
All CollectionsMy Account
How to close my account?
How to close my account?

While we're sorry to see you go, if you wish to close your account, we are here to assist you.

Updated over a month ago

It would make us very sad if you decide to leave! However, if you want to close your account, we can help you.

Please submit your request using the form in this link. If you share the reason for your decision, it will help us a lot to continue improving!

Within a maximum of two business days, we will respond to confirm your request or ask for more information if needed.

By law, we are obligated to retain certain information about your account after closing it. For example, we will keep the collected personal information to comply with our legal obligations under financial or anti-money laundering laws, as well as for audit and crime prevention purposes.

You can contact our support team here. We're here to help!

Did this answer your question?